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  • Profile picture of AITpro Admin

    AITpro Admin replied to the topic Autorestore stays off after updating wordpress in the forum BulletProof Security Pro 1 week, 4 days ago

    Yeah I guess that could have caused the issue, but my guess would be that would be a one-time issue. In any case, what is important is that ARQ prevented a major problem of new WP files being quarantined during the WP update by shutting ARQ off with the failsafe built into ARQ. So a minor inconvenience of having to manually run the Setup Wizards…[Read more]

  • Profile picture of handsunc

    handsunc replied to the topic Autorestore stays off after updating wordpress in the forum BulletProof Security Pro 1 week, 4 days ago

    I also just realized we also installed a plugin through MAinwp in bulk, which we did last week also when the problem first appeared

  • Profile picture of AITpro Admin

    AITpro Admin replied to the topic Autorestore stays off after updating wordpress in the forum BulletProof Security Pro 1 week, 4 days ago

    If AutoRestore|Quarantine is unable to backup/update all new WordPress files during a WP update then ARQ will turn itself off and send you email notifications. Since this issue occurred on several websites then the most likely cause for this issue is that there was API or host server latency occurring during the WP updates. If that is what…[Read more]

  • Profile picture of handsunc

    handsunc started the topic Autorestore stays off after updating wordpress in the forum BulletProof Security Pro 1 week, 4 days ago

    Hello, I awoke this morning to hundreds of messages in my email Autorestore off. My assistant updated all the websites last night in Mainwp, and autorestore somehow got turned off and did not turn back on. That happened a couple of times before but today it is for many, many websites.

    When I log in to fix autorestore, I would also like to address…[Read more]

  • Profile picture of AITpro Admin

    AITpro Admin replied to the topic Exclude wp-content Folders in the forum BulletProof Security Pro 1 month ago

    Yes, the /plugins folder is excluded by default. The /plugins folder is protected by the BPS Pro Plugin Firewall feature.  So it is unnecessary to have AutoRestore|Quarantine check plugin files. You can of course remove the plugins folder exclusion rule. That choice is up to you, but you really don’t need to have AutoRestore|Quarantine checking…[Read more]

  • Profile picture of handsunc

    handsunc started the topic Exclude wp-content Folders in the forum BulletProof Security Pro 1 month ago

    Hi, I noticed that in the setting
    Quarantine
    Exclude Folders|Files from being checked by AutoRestore
    /plugins is automatically added, but doesn’t that prevent the quarantine from acting upon hacked plugins? Just wondering if I takie /plugins out will I get a bunch of false positives and better to just keep it in and hope plugins dont get h…[Read more]

  • Profile picture of beatty2020

    beatty2020 replied to the topic AutoRestore|Quarantine Guide in the forum BulletProof Security Pro 1 month, 1 week ago

    Perfect. Thank you!

  • Profile picture of AITpro Admin

    AITpro Admin replied to the topic AutoRestore|Quarantine Guide in the forum BulletProof Security Pro 1 month, 1 week ago

    Most likely the file path is not valid or the Quarantine DB table is fubar. Do the steps below to clear/delete the Quarantine DB table.

    Go to the BPS Pro menu > Tools menu > DB Table Cleaner|Remover tab page > select the Drop Radio button for the BPS Pro Quarantine DB table > xxxxx_bpspro_arq_quarantine > click the Empty|Drop button. A new empty…[Read more]

  • Profile picture of beatty2020

    beatty2020 replied to the topic AutoRestore|Quarantine Guide in the forum BulletProof Security Pro 1 month, 1 week ago

    Hi – I have a file in a local install and now migrated to production site that continuously gets quarantined. It’s a simple admin-style.css file containing 4 very basic styles for editing acf pro post types. 4 basic background colors. That’s it. I mostly ignored this when developing it on my local computer but now that the site is live, I’d like…[Read more]

  • Profile picture of AITpro Admin

    AITpro Admin replied to the topic PHP Warning: Undefined array key DBBjobs in db-backup-security.php on line 646 in the forum BulletProof Security Pro 1 month, 1 week ago

    Run the Pre-Installation Wizard and Setup Wizard if you have not already done so.

    BulletProof Security Pro Installation, Activation & Setup Wizard Video Tutorial
    https://forum.ait-pro.com/video-tutorials/#setup-wizard

    If running the Wizard does not fix the problem:

    Did you setup a Scheduled Backup Job or were you trying to run a Manual Backup…[Read more]

  • Profile picture of AITpro Admin

    AITpro Admin started the topic PHP Warning: Undefined array key DBBjobs in db-backup-security.php on line 646 in the forum BulletProof Security Pro 1 month, 1 week ago

    Email Question:

    Hi,

    I received the following php error

    [06-Nov-2025 02:22:40 UTC] PHP Warning: Undefined array key “DBBjobs” in /home/xxxxx/xxxxx/computerplaza/wp-content/plugins/bulletproof-security/admin/db-backup-security/db-backup-security.php on line 646

    Could you please assint.

  • Profile picture of AITpro Admin

    AITpro Admin replied to the topic Exclude caching one js file – which htaccess ? in the forum BulletProof Security Pro 1 month, 3 weeks ago

    Delete that htaccess code. The BPS Plugin Firewall is blocking that plugin js script. Do the steps below to manually add a whitelist rule. Go to BPS Pro menu > Plugin Firewall menu link > Plugin Firewall Whitelist Tools text area.

    Adding a Plugin Firewall whitelist rule manually
    1. Copy and paste this whitelist rule:…[Read more]

  • Profile picture of beatty2020

    beatty2020 started the topic Exclude caching one js file – which htaccess ? in the forum BulletProof Security Pro 1 month, 3 weeks ago

    Client carousel is not working in siteground hosting despite caching turned off everywhere. Carousel perfectly in a different server; carousel developer says to exclude a single js file from caching.

    Siteground gave me code to put in the htaccess file to exclude this file.

    I added it to root htaccess, bottom of the page, saved it, got a 500…[Read more]

  • Profile picture of AITpro Admin

    AITpro Admin replied to the topic BPS Pro Read Me First – General Troubleshooting in the forum BulletProof Security Pro 1 month, 3 weeks ago

    BPS does not block or do anything to robots.txt files. I checked your robots.txt file > https://www.walkingsports.com/robots.txt and the problem is that you have added an unneeded User-agent rule in your robots.txt file, which is most likely causing the problem. User-agent: * means apply the robots.txt rules to all crawlers. So you do not need to…[Read more]

  • Profile picture of Ian

    Ian replied to the topic BPS Pro Read Me First – General Troubleshooting in the forum BulletProof Security Pro 1 month, 3 weeks ago

    Hi,

    I have two websites with the same config in robots.txt

    When using google inspect url, this one can be indexed

    https://walkingfootball.com/search/

    but this one cannot

    https://www.walkingsports.com/search/

    Google reports:
    Time: Oct 25, 2025, 1:38:45 PM
    Crawled as Google Inspection Tool smartphone
    Crawl allowed? No: blocked b…[Read more]

  • Profile picture of AITpro Admin

    AITpro Admin replied to the topic quarantine bypass not working for folder in the forum BulletProof Security Free 2 months ago

    Use the “Exclude wp-content Folders” tool instead. It is located here > BPS Pro > AutoRestore > Exclude wp-content Folders. Copy this folder name into an available text box > backuply and click the Save Folder Exclude Rules button.

  • Profile picture of handsunc

    handsunc started the topic quarantine bypass not working for folder in the forum BulletProof Security Free 2 months ago

    Hello, I started using some pro plugins from Softaculous, and bulletproof immediately quarantines many files and I cannot exclude the folder. I have tried 3 times now to bypass this folder, https://prnt.sc/50SUxKuoH6n1 and it keeps reappearing, after I restore all the files, and reset log,  how do I process this so the files do not keep getting…[Read more]

  • Profile picture of Dr Aspain

    Dr Aspain replied to the topic MY Server got encrypted with some ransomware known to be Akira (.akira) in the forum BulletProof Security Free 2 months, 2 weeks ago

    You can close this thread now. Please

  • Profile picture of AITpro Admin

    AITpro Admin replied to the topic BPS Pro Read Me First – General Troubleshooting in the forum BulletProof Security Pro 2 months, 2 weeks ago

    A 400 Bad Request error typically means that there is a coding mistake or the URL has a syntax error. Your web server is telling you that it will not process the request because it sees the request as invalid or incorrect.

  • Profile picture of Ian

    Ian replied to the topic BPS Pro Read Me First – General Troubleshooting in the forum BulletProof Security Pro 2 months, 2 weeks ago

    Hi,

    I am using an email template and have uploaded an image, but it is not showing in the emails sent out, but appears ok in the preview window when looking at the email template.

    When visiting the url, I get the error –

    walkingfootball.com 400 Bad Request Error
    If you arrived here due to a search or clicking on a link click your…

    [Read more]

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