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  • Profile picture of AITpro Admin

    AITpro Admin replied to the topic quarantine bypass not working for folder in the forum BulletProof Security Free 22 hours, 19 minutes ago

    Use the “Exclude wp-content Folders” tool instead. It is located here > BPS Pro > AutoRestore > Exclude wp-content Folders. Copy this folder name into an available text box > backuply and click the Save Folder Exclude Rules button.

  • Profile picture of handsunc

    handsunc started the topic quarantine bypass not working for folder in the forum BulletProof Security Free 22 hours, 53 minutes ago

    Hello, I started using some pro plugins from Softaculous, and bulletproof immediately quarantines many files and I cannot exclude the folder. I have tried 3 times now to bypass this folder, https://prnt.sc/50SUxKuoH6n1 and it keeps reappearing, after I restore all the files, and reset log,  how do I process this so the files do not keep getting…[Read more]

  • Profile picture of Dr Aspain

    Dr Aspain replied to the topic MY Server got encrypted with some ransomware known to be Akira (.akira) in the forum BulletProof Security Free 1 week, 6 days ago

    You can close this thread now. Please

  • Profile picture of AITpro Admin

    AITpro Admin replied to the topic BPS Pro Read Me First – General Troubleshooting in the forum BulletProof Security Pro 2 weeks, 1 day ago

    A 400 Bad Request error typically means that there is a coding mistake or the URL has a syntax error. Your web server is telling you that it will not process the request because it sees the request as invalid or incorrect.

  • Profile picture of Ian

    Ian replied to the topic BPS Pro Read Me First – General Troubleshooting in the forum BulletProof Security Pro 2 weeks, 1 day ago

    Hi,

    I am using an email template and have uploaded an image, but it is not showing in the emails sent out, but appears ok in the preview window when looking at the email template.

    When visiting the url, I get the error –

    walkingfootball.com 400 Bad Request Error
    If you arrived here due to a search or clicking on a link click your…

    [Read more]

  • Profile picture of Dr Aspain

    Dr Aspain replied to the topic MY Server got encrypted with some ransomware known to be Akira (.akira) in the forum BulletProof Security Free 2 weeks, 2 days ago

    Thank you for your help but I got help from another vendor known as akiradecryptor.com. They were the most affordable one among the list I considered.

  • Profile picture of AITpro Admin

    AITpro Admin replied to the topic PHP error logs keep getting quarantined – WP_DEBUG in the forum BulletProof Security Pro 2 weeks, 4 days ago

    The people who were working on your site added the filter wp_debug_mode() or enable_wp_debug_mode_checks() in the website’s Theme functions.php file.

    wp_debug_mode()

    Might have something to do with this php error > /wp-content/themes/tt4dogg/functions.php on line 219

    Go to BPS Pro > A…[Read more]

  • Profile picture of AITpro Admin

    AITpro Admin started the topic PHP error logs keep getting quarantined – WP_DEBUG in the forum BulletProof Security Pro 2 weeks, 4 days ago

    Email Question:

    Hi,

    I had someone log in to a client’s site to do some work on it, and now the past several days — I’m getting hundreds of quarantined files that all have to do with errorlogs that point to wp-config.php file. I deleted the setting the debug log as true – and deleted all mentions of a debug log on the wp-config.php file. Must…[Read more]

  • Profile picture of AITpro Admin

    AITpro Admin replied to the topic MY Server got encrypted with some ransomware known to be Akira (.akira) in the forum BulletProof Security Free 3 weeks ago

    Proven Data looks good > https://www.provendata.com/. They have excellent Trustpilot reviews. They have an F rating on BBB, but I looked at one of the complaints and it is ridiculous or spam. They have been in business for 16 years and only have 2 complaints on BBB. That is exceptional.

  • Profile picture of AITpro Admin

    AITpro Admin replied to the topic MY Server got encrypted with some ransomware known to be Akira (.akira) in the forum BulletProof Security Free 3 weeks ago

    Hmm they appear to be legit to me. In any case, I’m not a computer/network server ransomware specialist. My area of expertise is website security, which includes web servers and websites. Do google searches for “Akira ransomware recovery” and be sure to check BBB and reviews for any possible companies that you find.

  • Profile picture of Dr Aspain

    Dr Aspain replied to the topic MY Server got encrypted with some ransomware known to be Akira (.akira) in the forum BulletProof Security Free 3 weeks ago

    They are very expensive + don’t seem legit to me.

  • Profile picture of AITpro Admin

    AITpro Admin replied to the topic MY Server got encrypted with some ransomware known to be Akira (.akira) in the forum BulletProof Security Free 3 weeks ago

    Trying to figure out which variant of Akira your server is infected with and then figuring out the encryption method would be very difficult unless you are very familiar with ransomware decryption. So yeah definitely go with a Pro.

  • Profile picture of AITpro Admin

    AITpro Admin replied to the topic MY Server got encrypted with some ransomware known to be Akira (.akira) in the forum BulletProof Security Free 3 weeks ago

    Try these guys > https://www.ransomwarehelp.com/. They are BBB accredited, have good reviews and claim that if they cannot recover your data you pay nothing. Important Note: Ransomware Help has zero reviews on Trustpilot.

  • Profile picture of Dr Aspain

    Dr Aspain replied to the topic MY Server got encrypted with some ransomware known to be Akira (.akira) in the forum BulletProof Security Free 3 weeks ago

    What to do for this?

  • Profile picture of Dr Aspain

    Dr Aspain replied to the topic MY Server got encrypted with some ransomware known to be Akira (.akira) in the forum BulletProof Security Free 3 weeks ago

    My server is windows

  • Profile picture of AITpro Admin

    AITpro Admin replied to the topic MY Server got encrypted with some ransomware known to be Akira (.akira) in the forum BulletProof Security Free 3 weeks ago

    Just checked your IP address and it has a high threat level. That could mean that you are a bad actor or your computer/network is compromised and your IP address is seen as an attack vector IP.

    ThreatLevel: “high”: An IP address with a “high” threat level is an immediate and serious security risk. This is not a vague or minor threat but one…[Read more]

  • Profile picture of AITpro Admin

    AITpro Admin replied to the topic MY Server got encrypted with some ransomware known to be Akira (.akira) in the forum BulletProof Security Free 3 weeks ago

    My first thought was to boot into Linux from a Linux boot disk (Hiren’s BootCD PE).  This is the method that these guys (DIRT) used on a VMware ESXi server > https://medium.com/@DCSO_CyTec/unransomware-from-zero-to-full-recovery-in-a-blink-8a47dd031df3

  • Profile picture of AITpro Admin

    AITpro Admin replied to the topic MY Server got encrypted with some ransomware known to be Akira (.akira) in the forum BulletProof Security Free 3 weeks ago

    Do you have a Windows or Linux server? Is the server inhouse or offsite?

  • Profile picture of Dr Aspain

    Dr Aspain started the topic MY Server got encrypted with some ransomware known to be Akira (.akira) in the forum BulletProof Security Free 3 weeks ago

    Hello, I am sorry to post this here. I am trying to post on public forums for help. I am doctor by profession and recently my server got infected by a virus known as Akira ransomware. All files are ending with .akira extension. I am unable to access anything and seemed to be corrupted. The data is really important for me as it contains important…[Read more]

  • Profile picture of AITpro Admin

    AITpro Admin replied to the topic unable to change PHP version in htaccess file in the forum BulletProof Security Pro 1 month, 1 week ago

    I think your web host (YourHosting.nl) uses Plesk. If that is correct then see this Plesk help topic for how to change your php server version for individual domains/website > https://support.plesk.com

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