Random General Questions

[AbZu2]

This is the content of my wp-admin/.htaccess file:
[wp-admin htaccess file/code checked – good – deleted]

This is the contents of my public-html/.htaccess file:

#   BULLETPROOF PRO 11.7.1 SECURE .HTACCESS          

# CUSTOM CODE TOP PHP/PHP.INI HANDLER/CACHE CODE
# PHP/php.ini handler htaccess code
AddHandler application/x-httpd-phpbeta .php

[the rest of the root htaccess file code was checked, is good - deleted]

[AbZu2]

Found the following in public-html/wp-config.php What should I delete ?

// ** MySQL settings - You can get this info from your web host ** //
/** The name of the database for WordPress */
//define('WP_CACHE', true); //Added by WP-Cache Manager
define( 'WPCACHEHOME', '/xxxx/xxxx/public_html/wp-content/plugins/wp-super-cache/' ); //Added by WP-Cache Manager

[AITpro Admin]

I believe the problem code is your PHP handler code:  AddHandler application/x-httpd-phpbeta .php.  Delete your root htaccess file if you have not already deleted it yet.  Go to Custom Code > Root htaccess File Custom Code accordion tab > CUSTOM CODE TOP PHP/PHP.INI HANDLER/CACHE CODE > comment out your PHP handler code with a # sign:  #AddHandler application/x-httpd-phpbeta .php and do the Custom Code steps below.  Let me know if your site crashes again or not.  I do not recognize your PHP handler code and have never seen “beta” added to that code before.  Make sure you are using valid PHP handler code that is provided your specific web host.

Root htaccess File Custom Code Setup Steps
1. Enter your custom code in the appropriate Root Custom Code text box.
2. Click the Save Root Custom Code button to save your Root custom code.
3. Go to the BPS Security Modes page and click the Root Folder BulletProof Mode Activate button.

[AbZu2]

Which .htaccess file should I delete ¿ public-html/ or wp-admin/ ?

[AITpro Admin]

Oops you posted your database connection information from your wp-config.php file, which I have deleted.  You need to delete this WP Super Cache code out of your wp-config.php file if you have removed/deleted the WP Super Cache plugin already.  See the steps I posted in my previous reply.

//define('WP_CACHE', true);
//Added by WP-Cache Manager
define( 'WPCACHEHOME', '/xxxxx/xxxxx/public_html/wp-content/plugins/wp-super-cache/' ); //Added by WP-Cache Manager

[AITpro Admin]

You would delete your root htaccess file, which is the htaccess file that is installed in your root WordPress installation folder or /public_html/ if that is where your root WordPress installation is installed.

[AbZu2]

Can’t access my admin dashboard, thus can’t access BPS plugin to follow your suggestions. Want to have confirmation which .htaccess file I should delete.

[AITpro Admin]

Yes, see my reply above.  We were probably posting at the same time.

[AbZu2]

My mind is starting to spin Deleted public-html/.htaccess as suggested. Managed to get a bare bones dashboard to load but when I clicked on BPS custom code I got the same 500 Internal Server Error

Blocked can’t get to:

Go to Custom Code > Root htaccess File Custom Code accordion tab > CUSTOM CODE TOP PHP/PHP.INI HANDLER/CACHE CODE > comment out your PHP handler code with a # sign:  #AddHandler application/x-httpd-phpbeta .php and do the Custom Code steps below.

 

[AITpro Admin]

Oops yeah left out a critical step:  Use FTP and delete this file first:  /wp-content/bps-backup/autorestore/root-files/auto_.htaccess and then delete your root htaccess file again.  AutoRestore restored the bad root htaccess file.  😉

I checked BlueHost PHP handlers and I see your PHP handler code is valid, but BlueHost has a warning about using that PHP handler code so for now comment it out and see if that is the problem after you get back into your site.

https://my.bluehost.com/cgi/help/htaccess-php-handlers
PHP 5.6 (Still In Beta Phase, use at your own risk.)

# Use PHP5.6 as default
AddHandler application/x-httpd-phpbeta .php

PHP 5.6 Single php.ini (Still In Beta Phase, use at your own risk.)

# Use PHP5.6 Single php.ini as default
AddHandler application/x-httpd-phpbetas .php

[AbZu2]

OK deleted the recommended lines from wp-config.php but I still can’t get anywhere. Made a backup of .htaccess before deleting it just in case.

[AITpro Admin]

Most likely your PHP handler code is good and what caused your website to crash was the leftover WP Super Cache code in your wp-config.php file and missing WPSC htaccess code in your root htaccess file.  So once you get back into your site then turn off AutoRestore and do the steps to remove/delete the WPSC code out of your wp-config.php file.

[AbZu2]

For some reason I needed the latest PHP and ended up with 5.6 which was in beta. Perhaps i should revert to the latest stable version. Sent you an email to info, please confirm reception and if the information is of any use. Trusting in you. Will try your latest suggestions before my face smashes my keyboard. Getting late. Start fading out after 2am.

[AITpro Admin]

I need FTP Login information to be able to fix this so send me FTP login info to your hosting account.  Yeah I think your PHP handler is fine.  I just had never seen “beta” used before in a PHP handler.

[AbZu2]

Good >> Use FTP and delete this file first:  /wp-content/bps-backup/autorestore/root-files/auto_.htaccess and then delete your root htaccess file again.  AutoRestore restored the bad root htaccess file.
… worked. I am now back in my admin dashboard. Really want to get this solved. So what do you suggest now. TIA
BTW haven’t delt with the PHP  issue at the moment. When I have sorted out the major issues I will revert to a stable non-beta version of PHP.

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