BulletProof Security Pro, BPS Pro – Upgrade Installation Methods

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This topic contains 4 replies, has 3 voices, and was last updated by Profile photo of AITpro Admin AITpro Admin 1 week, 6 days ago.

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  • #13712
    Profile photo of AITpro Admin
    AITpro Admin
    Keymaster

    New BulletProof Security Pro Installations (Using the WordPress Upload zip installer)
    If you are upgrading from BulletProof Security to BulletProof Security Pro or if this is a new installation of BulletProof Security Pro and you do not have either BulletProof Security or BulletProof Security Pro installed click the BulletProof Security Pro Installation, Activation & Setup Wizard Video Tutorial link below.
    BulletProof Security Pro Installation, Activation & Setup Wizard Video Tutorial

    Upgrading an existing BulletProof Security Pro Installation (WP Dashboard Plugin Installation)
    BulletProof Security Pro upgrade notifications are displayed in your WordPress Dashboard just like any other plugin upgrade notifications.  When you see that a BPS Pro upgrade is available click the BulletProof Security Pro update now link on the WordPress Plugins page to upgrade BPS Pro (The update now link does not translate to exactly the same wording in other languages – see the screenshot image below for the correct BPS Pro upgrade link to click).  If you are not seeing a BPS Pro update/upgrade notification on the WordPress Plugins page then try clicking the Plugins menu link 3 times (forces a plugin API update check on page reload).  If you are still not seeing a BPS Pro update/upgrade notification then click this link:  http://forum.ait-pro.com/forums/topic/wp-mu-plugin-update/#post-22887  for causes and troubleshooting steps.  If after doing the troubleshooting steps in the link and you are still not seeing a BPS Pro update/upgrade notification then can use the BPS Pro built-in Upload Zip installation method below to install BPS Pro upgrades.
    BPS Pro Plugins page upgrade

    Upgrading an existing BulletProof Security Pro Installation (Using the BPS Pro Built-in Upload Zip Installer)
    Download the bulletproof-security.zip file from the AITpro.com Secure Download Area.  Under the BPS Pro Setup Main menu, click the Upload Zip Install submenu link.  Click the Choose File button, navigate to where you downloaded the bulletproof-security.zip file on your computer (Note:  the zip file MUST be named bulletproof-security.zip) and click the Install Zip Now button.
    BPS Pro Upload Zip Install menu

    BPS Pro Upload Zip Installer

    #30950
    Profile photo of Hannah
    Hannah
    Participant

    All the sites in which I have BPS Pro installed were updated to v.12.3 on August 3. The correct version number is showing on all of them in the BPS Pro status header. I received notifications for four of them that a new version is available, 2 on 9/13, and 2 on 9/14 (yesterday). This morning I set up all the sites to upgrade and went through the manual update check, but none of them displayed the update link. Reloaded the Plugins page three times, then clicked the Plugins page three times to make sure…still nothing. So I downloaded the file from the BPS Pro download request page and installed it on one, but didn’t see the version number change. Clicked the Version Release Dates/What’s New link and didn’t see anything beyond 12.3 in the changelog. So I’m wondering if there is indeed a new update available, or if something strange happened that I received these latest update notifications and I can disregard them. Thanks for letting me know.

    #30952
    Profile photo of AITpro Admin
    AITpro Admin
    Keymaster

    @ Hannah – BPS Pro 12.3 is the most current version of BPS Pro.  I’ve seen that email problem before on several occasions.  The problem you are describing is going to be some sort of host mail server issue.  ie your host mail server had old emails stored in a bulk mail queue and they were just recently sent after a huge delay or some similar kind of issue/problem with the mail server or your mailbox on the mail server.

    #30959
    Profile photo of bill
    bill
    Participant

    [Topic has been merged into this relevant Topic]
    Hi, AITpro.

    I’ve been receiving Pro upgrade notifications (most recently this evening) for the past several days now but I noticed two things: 1. I’ve only received notifications for one (1) of my clients’ sites and 2. I believe its worth noting that it’s my only Managed hosting acct via GD. That said, when I go in and refresh the plugins’ page – nothing. And, when I run a manual force check it comes back clean (nothing). Am I missing something? I’m running 12.3.

    Nothing life-threatening… just curious. Thanks.

    Bill

    #30962
    Profile photo of AITpro Admin
    AITpro Admin
    Keymaster

    @ bill – See the most likely cause for this issue here:  http://forum.ait-pro.com/forums/topic/bulletproof-security-pro-bps-pro-upgrade-installation-methods/#post-30952  Another possible cause for this on GDMW hosting could have something to do with the special GDMW 10 minute direct crons.  In any case, nothing to be concerned about.  So just ignore the emails.

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